Player Support
Stuck, lost a save, or found a bug? Write to us.
Email hello@nothoughtsgames.com with the game name, your phone model and OS version. A screenshot helps a lot. We answer within two business days.
FAQ
Where is my progress stored?
On your phone. If you uninstall the game or clear its data, the save goes with it unless the game offers cloud save and you turned it on.
I paid and got nothing.
Close the game fully and open it again — most purchases arrive on the next launch. Still missing? Send us the store receipt and we will fix it.
How do I get a refund?
Apple and Google handle payments and refunds. Use reportaproblem.apple.com for the App Store, or your Google Play order history.
Can I play offline?
Mostly yes. Ads, cloud save and some events need a connection.
How do I delete my data?
Uninstall the game to wipe local data. For anything held by our partners, email us and we will handle the request.